PridePays Merchant Documents
Last Updated: July 21, 2022
Merchant Welcome Letter
Find general Q&A including information on how to read your statement, and details about security.
Terms and Conditions contained in your Merchant Card Processing Agreement
You can find your version of the Merchant Card Processing Agreement at the beginning of the paragraph preceding the signature page in the application you signed.
Fees for Access to Card Brand Services
Association-related fees which may appear on your merchant statements.
Merchant Card Processing Operating Guide
This Operating Guide describes the procedures and methods for submitting Card Transactions for payment, obtaining authorizations, responding to chargebacks and media retrieval requests, and other aspects of the operations of TSYS services.
Automated Clearing House Network (“ACH”) Information
You can find your version at the beginning of the paragraph preceding the signature page in the application you signed.
ACH Terms and Conditions v1.0520 (replaces TRANSIT/TXP v5 & TC v6)
Card Not Present Addendum
You can find your version at the beginning of the paragraph preceding the signature page in the application you signed.
Card Association Rules
Visit Visa and MasterCard online to access their merchant rules.
Various other links
Find various other links here.
Contacting Us
If you have any questions about these documents, you may contact us using the information below.
2450 33rd Ave W. Suite 110
Seattle, WA 98199 United States
info@pridepays.com
888-888-4128